This online training is focused on communication access in healthcare settings.

Test Your Understanding

This video is a brief opportunity for you to experience the importance of effective communication. How did you do in understanding the first part of the video when there was no captions? Did you have some mistaken assumptions about what she was talking about? Did you think she was sick to her stomach?

When there is no access to communication, misunderstandings do happen.

Now, imagine you are sick and visiting the doctor. How do you think a lack of communication would impact your feeling as a patient?

This training is an opportunity for you to improve your ability to communicate with patients who are Deaf, Hard of hearing, late-deafened, and Deaf-Blind so that you can provide the highest quality care.

Thanks for taking the time to take this training.

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